Our brew-performance tests measure the brew temperature and contact time (how long water stays within a sweet spot of 195° to 205° F for brewing). We measure concentration using a refractometer, a device that measures the amount of coffee dissolved in each brew. Our convenience tests look at how easy it is to set timers, fill the reservoir, clean the machine, and more. And for the first time, we’re incorporating predicted reliability and owner satisfaction ratings into the new Overall Score for each model. We determine these ratings for each drip coffee maker brand using survey data collected from thousands of CR members.
As for the seller: when the unit was originally delivered the steam wand wasn't performing well. After following the typical trouble-shooting tips and conferring with the seller, we found the unit was simply unable to produce enough pressure to steam or properly brew. Within a week the seller had replaced the unit, and I'm happy to report it works perfectly. No matter the production value there is always a possibility of a defect here or there. The seller standing by the product and immediately replacing it to our satisfaction really sealed the deal for us. I highly recommend both this product and the seller from whom we purchased it."
Try a new way to brew coffee if you’re tired of the same-old, same-old. We offer a variety of ways to brew up tasty hot beverages to fill your favorite coffee cup. Choose from standard drip machines with high volume carafes or durable thermal carafes. Pour-over brewers come in manual and automatic versions to create fast, hot cups of java goodness. Automatic versions heat water to industry standards in mere seconds and allow plenty of contact between hot water and beans to develop the coffee essences you love. Manual pour-over brewers have everything you need but the hot water to make your own coffee wherever you are. Order a teapot or automatic kettle to make quick cups of coffee without waiting for a machine to brew it for you. Go retro with a siphon-style coffee maker. You never have to use the stove for the electric versions of siphon brewers. A flip of a switch starts the process. Hot water vapor pushes through the top of the appliance to soak the ground coffee beans, and then the brew slowly drips back down into the carafe for a perfect cup of coffee.